Attendee FAQ
REGISTRATION
When does registration open?
Registration opens in late spring.
Am I registered if I choose to pay later?
Registration is not confirmed until payment is made. Early bird registrations must be paid by the deadline of June 30. Any registrations that are incomplete (i.e. without payment) will lose the early bird rate. Details on rates can be found at https://amostech.com/registration
Can I register after the event has started?
Yes you can however you secure the better rate when you register in advance. The early bird rate ends June 30, and the advanced rate ends September 22. Registering in advance also means you have access to the venue when it opens September 21 to get familiar and to start networking.
Are seats limited? Can I register days before the conference or onsite?
How do I change my registration?
You can login to the registration and add short courses to your existing registration. When you do add a short course keep all other registration details, including registration type. At checkout you will be prompted to pay the additional short course fee(s) – $95 per course
If you remove the registration type you will be cancelling your registration!
You can also switch registration type from in-person to virtual if need. If a refund is due for switching to virtual, or you wish to transfer registration please contact us.
I can no longer attend. How do I cancel my registration? What is the refund policy?
If you need to cancel please contact us.
Cancellations prior to August 24, 2022 will receive a full refund less $50 processing fee. No fees will be refunded after this date or for no-shows. Last day to substitute a registration, or transfer to a virtual registration is September 16, 2022.
STAYING IN MAUI
How do I book accommodation for the AMOS Conference?
The AMOS Conference contracts a limited block of rooms at the Wailea Beach Resort Marriott. As often happens with large Conferences, it is not feasible to house all participants at a single venue. If rooms are unavailable, please visit https://amostech.com/attendee-info/ for alternate lodging suggestions.
Why can't I get a room at the Conference hotel?
As often happens with large Conferences, it is not feasible to house all participants at a single venue. With increased demand on the block through working with stakeholders, distinguished visitors, and those in conference leadership and key presenting roles; the limited block has been exhausted. Please visit https://amostech.com/attendee-info/ for alternate lodging suggestions including condo options in Wailea and Kihei.
ATTENDING IN-PERSON
What health and safety protocols will be in place during the conference?
- Safety protocols are based on the prevailing CDC guidelines, Hawaii State regulations and hotel protocols, reflecting that they will be assessed and updated as required. Participants are expected to comply with Hawaii Tourism Authority guidelines.
- At this stage of planning, as a further safety precaution for all attendees, guests will be encouraged to wear masks at all times in indoor venues. We encourage social distancing.
- Hand Sanitizing Stations will be provided throughout the Meeting Space along with signage promoting social distancing.
Participants’ daily participation will be on the agreement that they are not exhibiting any symptoms of COVID-19 including raised temperature, cough or shortness of breath.
What are the requirements for flying to Maui?
Details of flying to Hawaii are updated at Hawaii Tourism Authority with guidelines.
What will the hybrid experience be like? Do I need the virtual platform?
Presentations will be in the main ballroom, with all presenters in-person. The online platforms complement the live experience of AMOS and is available to ALL attendees, in-person and virtual. Easily connect with fellow attendees, sponsors and exhibitors; customize your agenda; and interact on the social feed.
You will be able to view livestreams of all sessions on both, as well as replays, plus see all the posters. The virtual platform is browser based, and the App can be downloaded to your mobile device. Choose which works best for you. Registrants will receive details to access both of these a week before AMOS. Virtual attendees will be able to view all sessions live including the Keynotes, Policy Forums and all technical sessions. Recordings will be available on demand within 24-48 hours.
Will there be a Luau this year?
The AMOS Conference ticket does not include a Luau. The Wailea Beach Resort does hold Luau’s and tickets can be bought separately at the venue.
The full schedule for what is included in AMOS 2022, including networking receptions, can be viewed at https://amostech.com/agenda/
VIEWING PRESENTATIONS – VIRTUAL
How will I attend virtually? Is it a Zoom meeting?
It is more than a Zoom meeting. A week before the conference you will be given access to the Conference venue which you can access on any device through a browser. Nothing to download! You will be able to navigate to the Live sessions, the Poster Hall, the Exhibit Hall, the Networking lounge and more. Please whitelist no-reply@xcd.com and info@amostech.com to be sure you receive notification of how to access the venue, as well as other conference related notices.
Why am I having trouble accessing the platform or the sessions once I'm logged in?
The most common issues are a VPN connection that is blocking the application, or type of internet browser you are using. Please temporarily disable your VPN if you are having trouble. In addition, check that your internet browser is up-to-date. Chrome is the preferred internet browser, followed by Firefox and Safari. Internet Explorer and Microsoft Edge are not supported.
If you are still having trouble, speak to your IT department about whitelisting these domains.
- https://medb.econference.io/
- https://bb.xcdcdn.com
- https://s3.amazonaws.com
- http://xcdzoom.s3.amazonaws.com
- https://f002.backblazeb2
- *.cloudfront.net
If you are unable to resolve the issue using these steps, you can live-chat with technical support by clicking on Technical Support from the left-menu during conference hours.
Will I be able to watch a recording of the presentations if I can’t make it to the live times?
This year all sessions, including technical presentations will be live-streamed. Recordings will be available within 24-48 hours.
SHORT COURSES
Are the Technical Short Courses in-person or virtual?
Short Courses will be announced week of June 20 and include both in-person and virtual options. Virtual courses will be held Monday Sept 26 and in-person courses will be held onsite Tues Sept 27.
Are the Technical Short Courses included in my registration? Is there an additional fee?
Short Courses are an optional extra to registration of the AMOS Conference. Pricing for 2022 is $95 per course – learn more about registration fees
You can select one short course from each of the four distinct sessions, adding them to a new or existing registration. Short courses within a session run concurrently and will not be recorded. These are intended to be interactive and must be attended in real time.
To add to an existing registration, login and add the Short Course(s) to your registration. Keep all other registration details, including registration type. At checkout you will be prompted to pay the additional short course fee(s) – $95 per course.
Can I participate in more than one short course? Will they be recorded?
You can select one short course from each of the two sessions. Short courses within a session run concurrently and will not be recorded. These are intended to be interactive and must be attended in real time. Course materials will only be shared with registered attendees.
NETWORKING
How can I network at the virtual AMOS Conference?
There are a number of ways to network via the conference platform. You can connect with other participants whether they are attending in-person or virtually.
- The networking lounge will feature zoom rooms that you can start or join a conversation. There will be rooms based on session topics and more.
- There will also be a discussion board where you can chat or ask questions. Keep an eye out for Sponsor and Exhibitor announcements here!
- Plus, you will be able to see other participants profiles (you even get a name badge) and can reach out for 1-on-1 contact.