Attendee Info & FAQ


Login details are yet to be sent to registrants. Please be patient as we prepare the conference venue for you.

FAQ for the virtual AMOS Conference


Q: Will I be able to watch a recording of the presentations if I can’t make it to the live times?

A: UPDATE – The live stream (or real time) portions of the program will be available on-demand after 5:00 pm Hawaii Standard Time – these include the keynote addresses, SSA Policy Forums, Featured Presentations, and Live Q&A sessions. All technical sessions are recorded and available on-demand 24 hours prior to their scheduled session.  You can see the full agenda here.

Q: How can I ask questions of or engage with the technical presenters?

A: Each technical presentation has a ‘chat’ feature where you can post questions or comments. You can also ask questions during the Q & A session scheduled for that topic.  The Technical Chairs will moderate these sessions with all the oral presenters available to answer your questions. You will post your questions via a chat feature on the platform.

Q: How will I attend the conference? Is it a Zoom meeting?

A:  It is more than a Zoom meeting. Several days before the conference you will be given access to the Conference venue which you can access on any device through a browser.  Nothing to download! You will be able to navigate to the Live sessions, the pre-recorded Tech Sessions, the Poster Hall, the Exhibit Hall, the Networking lounge and more.  Please whitelist and to be sure you receive notification of how to access the venue, as well as other conference related notices.

Q: Can I participate in more than one short course? Will they be recorded?

A: You can select one short course from each of the two sessions. Short courses within a session run concurrently and will not be recorded. These are intended to be interactive and must be attended in real time. Course materials will only be shared with registered attendees.


Q: How can I network at the virtual AMOS Conference?

A:  There are a number of ways to network via the conference platform.

  • The networking lounge will feature zoom rooms that you can start or join a conversation. There will be rooms based on session topics and more.
  • There will also be a discussion board where you can chat or ask questions. Keep an eye out for Sponsor and Exhibitor announcements here!
  • Plus, you will be able to see other participants profiles (you even get a name badge) and can reach out for 1-on-1 contact.


Q: Can I register after the event has started?

A:  Yes you can however you secure the better rate when you register in advance. The early bird rate is extended to September 4.  Registering in advance also means you have access to the venue prior to the event to get familiar and to start networking.

Q: How do I change my registration?

A: You can login to the registration and add short courses to your registration using the + item feature.  If you need to cancel any items then please contact us at  Our refund policy, also stated on the registration page is: Cancellations prior to August 14, 2020 will receive a full refund less $50 processing fee. No fees will be refunded after this date. There will be no refunds for no-shows. Last day to substitute a registration is September 9, 2020.




Conference Hotel

3700 Wailea Alanui Drive, Wailea, Hawaii 96753

With the AMOS Conference going virtual the reserved block at the Wailea Beach Resort Marriott was cancelled by the hotel.

Please use the Hawaii Tourism Authority website for travel updates surrounding COVID-19.


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Conference Highlights Video

2020 AMOS Conference Highlights

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